慳啲 SaveDee — Support / 支援

每日同步香港 9 大超市格價,幫你揀最抵嗰間。
Daily HK supermarket price comparison.

聯絡我哋 / Contact us

有任何問題、bug、或者想 suggest 新 feature,歡迎電郵:

📧 km520daisy@gmail.com

我哋盡量喺 2 個工作日內回覆。
We aim to respond within 2 business days.

常見問題 / FAQ

價錢幾耐 update 一次?

每日早上 09:00(香港時間)同步香港消費者委員會 Online Price Watch 公開資料。
Daily 09:00 HKT sync from HK Consumer Council's Online Price Watch.

點解部份產品冇圖?/ Why are some products missing photos?

消委會公開資料冇產品圖,我哋從 Open Food Facts(CC BY-SA 4.0)抓返一部份,剩低嘅可以由用戶上載分享。喺產品詳情頁面㩒「+」按鈕就得。
The Consumer Council feed doesn't include images. We back-fill from Open Food Facts where possible; the rest can be crowd-sourced via the "+" button on the product detail screen.

用戶分享嘅價錢可信嗎?/ Can I trust user-submitted prices?

每個提交可以由其他用戶投票核實。投票記錄係匿名(device ID)。連續 70% 以上「啱價」就標示為已核實;30% 以下會自動隱藏。所有用戶價 7 日後自動過期。
Each submission is peer-verified via anonymous device-ID votes. 70%+ confirms → verified; under 30% → auto-hidden. User-submitted prices expire after 7 days.

升級 Pro 後可以喺其他裝置用嗎?/ Does Pro work on multiple devices?

可以。Pro 係一次性買斷,喺 Settings → 還原購買 可以喺同一 Apple ID 嘅其他裝置取回。
Yes. Pro is a one-time lifetime purchase. Use Settings → Restore purchases on any other device signed in to the same Apple ID.

退款 / Refund

所有付款、退款都由 Apple App Store 處理。請依照 reportaproblem.apple.com 嘅程序申請。
All payments and refunds are handled by Apple. Submit refund requests via reportaproblem.apple.com.

我可以刪除我嘅資料嗎?/ Can I delete my data?

可以。卸載 app 之後,喺電郵裡面寄返 Settings → Device ID 顯示嘅 ID 俾我哋,我哋會喺 7 個工作日內刪除所有連住嗰個 ID 嘅伺服器資料。
Yes. Email us the Device ID shown under Settings, and we'll purge all server-side data linked to it within 7 business days.


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